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AC2025 Dedicated Event Space Feedback

Thank you for booking your dedicated event space with us at this years Annual Conference in Liverpool. We hope your event program was successful, and proved to be beneficial to your organisation and partners. Whether you are a first time organiser, or you have been with us before, your feedback is invaluable and can directly shape your organisations experience for Annual Conference 2026 and beyond. This short survey (approx. 5 minutes) is part of our commitment to updating and improving the services we offer, and we’d love to hear from you about how we can do this.

Name(Required)
Was this year your organisations first Annual Conference hosting dedicated event space?(Required)

Booking Process

How clear was the information provided when you first enquired about booking dedicated event space?
Scale: 1 = Not clear at all, 5 = Very clear
Did you feel like you understood what was included in your event space package?
Did you find the space you were allocated suitable matched the request you submitted?

Communications

From the point in which you submit your initial request for event space, right up to the on-site delivery of your event program, we aim to provide you with all the necessary information you need to ensure the smooth and effective running of your dedicated space. This next section allows you to feedback on this service.
Did you find the information that was shared throughout the booking proccess to be informative and helpful with delivering your fringe event?
Were you happy with the amount of communication you received from us throughout the year?

Conference Guide and App

Please use this section to provide feedback on the process for listing your events in the Conference guide and on the app, as well as any comments you may have on other opportunities to advertise your events or promote your organisaton to Conference attendees.
Please rate the overall process of submitting your fringe event listings(s):
Scale: 1 = Poor, 5 = Excellent
How would you rate the Conference app?
Scale: 1 = Poor, 5 = Excellent
As well as event listings, we have a wider variety of advertising and promotional opportunities to offer. Had you been provided with information on this prior to Annual Conference?

Audio-Visual Hire, Catering and Furniture

Please use this section to feedback on the process for booking your AV equipment, bespoke furniture hire as well as any catering or room setup requests.
How clear was the booking proccess for your AV, catering and furniture?
Scale: 1 = Not clear at all, 5 = Very clear
Did you find the AV packages and products being offered to be suitable for your orgaisational needs?
How would you rate the service provided by the Conference Team and the AV supplier in supporting your requirements?
Scale: 1 = Poor, 5 = Excellent
How would you rate the catering options provided by the venue teams, and the service they provided you when submitting your bookings?
Scale: 1 = Poor, 5 = Excellent

Deliveries and Collections Process

Taking on feedback from previous Conferences we have aimed to streamline and improve the deliveries process to make this as simple as possible for you.
Did you utilize the deliveries process for this years Annual Conference?
How would you rate the delivery and collection proccess?
Scale: 1 = Poor, 5 = Excellent

On-site Support

This section focuses specifically on the support you are provided on-site during Annual Conference from the Conference Team and the various venue teams and suppliers.
How supported did you feel on-site by the Conference Team?
Scale: 1 = Not Supported at all, 5 = Very Supported
Did you feel confident in knowing who to contact in case on any on-site queries?
For example, if there was an issue/query with AV support, or catering orders etc

Any other feedback and looking forward to Annual Conference 2026

Thank you for taking the time to submit feedback to us. Please use this final section to provide us with feedback that has not been covered in the online form and to request details about booking space for Annual Conference in 2026.
Would you like someone from the Conference Team to contact you about booking dedicated event space for Annual Conference 2026?
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