Independent support for complainants reporting a sexual harassment complaint
Email: [email protected]
Telephone: 0808 196 9132
Opening hours 8am-6pm weekdays (not including Bank Holidays)
The Labour Party and Co-operative Party have jointly commissioned a new Independent Support Service for complainants of sexual harassment to either organisation which will be fully operational as of August 2022. Provided by Victim Support, who have a wealth of experience delivering similar schemes, the service offers support, information and advice by telephone and email where a complainant is considering reporting a complaint of sexual harassment to either the Labour Party or the Co-operative Party. Victim Support will also offer ongoing support to complainants who are in the process of going through either, or both, sexual harassment procedures, through to the conclusion of their complaint.
Initial support is available by telephone or email from 8am to 6pm Monday to Friday (excluding bank holidays) and the service will also be available to staff who wish to refer a complainant over to the Independent Support Service after speaking to them, or to arrange a call back from the service.
Staff from the Independent Support Service can provide information to complainants by telephone or email about the Labour Party’s sexual harassment procedure, including how to report a complaint, the role of the Independent Investigator, and the different stages of the sexual harassment procedure. They can respond to any concerns or questions the complainant may have, for example, whether the complainant can remain anonymous throughout the process or what happens during a hearing that may be held as part of the disciplinary process. The service can also provide on-going one to one telephone (non-therapeutic) support for Complainants who have made a complaint to the Labour Party which is subject to investigation and/or disciplinary action.
The Independent Support Service can also provide victims of sexual harassment or sexual assault with advice on wellbeing and how to access additional support from the NHS, police or third sector organisations. If the Complainant is not sure whether they wish to report their complaint, the service can also signpost victims of sexual harassment or sexual assault to other organisations who can undertake investigations or offer additional support, for example, the police or Parliament’s Independent Complaints and Grievance Scheme.
Any person who wants to discuss or request independent support can contact the Independent Support Service by:
Email: [email protected]
Telephone: 0808 196 9132
Opening hours 8am-6pm weekdays (not including Bank Holidays)