At the Labour Party we take complaints very seriously and will do our best to address any concerns raised. Through the effective handling of complaints we aim to ensure the rules of the party are upheld and the party provides a place where members feel comfortable to engage in political activity and debate in a welcoming environment. Fairness is at the heart of everything we do in the Labour Party, and a robust procedure for dealing with complaints is vital in order to ensure all our members are treated fairly. We hope you won’t have cause for complaint, but if you do we aim to deal with the concern in a prompt, transparent and fair manner
The procedure for making an official complaint
To make a formal complaint, please complete the online form below. We can only process complaints made through this online form, so please don’t submit them via e-mail.
We cannot respond to questions related to the recently reported cyber incident if they are submitted via the complaints form. For further information about what action the party is taking to investigate and address this incident please visit labour.org.uk/about-your-data where you can find more information. If you have any questions or concerns about the cyber incident please email [email protected].
If you need to contact the National Complaints Team about any other matter, you can write to them at the below address:
National Complaints Team
The Labour Party
105 Victoria Street
LONDON SW1E 6QT
Complaints of Sexual Harassment
The Labour Party strives to provide a safe space for people to engage in campaigning and other political activity. The Party has a zero tolerance approach to sexual harassment and will take all complaints of this nature extremely seriously. If you experience any behaviour that you feel amounts to sexual harassment towards yourself or anyone else then there are various routes you can take within the party’s complaints process. You can report it through the party’s dedicated complaints portal or you can get advice and support from our free advice service operated by the independent charity, the Rape and Sexual Abuse Support Centre. More information about all available options can be found in the links below.