Alex Sobel comments on Which survey showing trust in travel industry has hit record low
Alex Sobel MP, Labour’s Shadow Tourism and Heritage Minister, commenting on a Which survey showing that trust in the travel industry has hit a record low amid the coronavirus refunds scandal, said:
“Labour understands the pressures facing everyone in the tourism and travel sector, particularly airlines and holiday companies, but it is important that they do the right thing by following the law and providing consumers with refunds where flights and holidays have been cancelled.
“Labour have outlined the need for greater support from the travel sector and to avoid the collapse of businesses which could cost thousands of jobs. This poll highlights the need for the Government to step in to ensure that consumer rights are protected and give consumers the confidence to use these tourism companies, which employ 2.6 million people in the UK.”