Tuesday 17 January 2017 / 10:30 AM 2017 Press Archive / The Latest from Labour

Rebecca Long-Bailey response to NAO investigation into HMRC’s contract with Concentrix

Rebecca
Long-Bailey MP, Shadow Chief Secretary to the Treasury,
commenting on the
NAO investigation into HMRC’s contract with Concentrix, said:

“This
is a very worrying report which highlights what Labour have said all along,
that the Tories have failed to act on serious failures in the operation of the
Concentrix contract.  

“Despite
HMRC saying they prioritise claimants in delivering a public service, it’s
clear this didn’t happen in this case.

“Some
families have suffered extreme hardship, poverty and stress as they saw their
tax credits cancelled for supposedly living with fictitious characters. This is
a damning indictment of the Tories’ desire to outsource HMRC services to
private organisations whose primary focus is profit delivery.”